Contact Us

Contact Us

Thank you for visiting OHYEAGOD.

If you have any questions regarding our products, orders, payments, shipping, delivery, returns, refunds, or website policies, please contact our customer service team.

We aim to provide clear and helpful assistance for customer inquiries.

Customer Service Contact Information

Store Name: OHYEAGOD

Website:
www.ohyeagod.com

Customer Service Email:
hello@ohyeagod.com

Telephone:
+1 786-361-0128

Business Address:
2369 KING AVE
AUBURNDALE, FL 33823-4810
United States

Order Assistance

If you are contacting us about an existing order, please include your order number in your message.

Providing your order number helps us locate your purchase and respond more efficiently.

For order-related inquiries, you may also include:

  • Your full name
  • Order number
  • Email address used to place the order
  • Product name
  • Description of your question or issue

Please do not send complete credit card numbers, passwords, or other highly sensitive payment information by email.

Product Questions

If you have questions before purchasing, please contact us regarding product information such as:

  • Product availability
  • Size information
  • Color options
  • Materials
  • Product specifications
  • General product details

We will make reasonable efforts to provide accurate information based on the details available to us.

Shipping and Delivery Questions

For questions regarding shipping or delivery, please provide your order number and relevant shipment information.

Customers may contact us regarding:

  • Order processing
  • Shipping status
  • Tracking information
  • Delivery delays
  • Incorrect shipping information
  • Lost shipments
  • Damaged shipments
  • Other delivery-related concerns

Tracking information may require some time to update after an order has been shipped.

Returns and Refunds

For return or refund requests, please contact:

hello@ohyeagod.com

Please include your order number and the reason for your request.

If the item arrived damaged, defective, or incorrect, please include clear photographs showing the issue where possible.

Returns and refunds are handled according to our published Return and Refund Policy.

Customers should contact us before sending a product back so that we can provide the appropriate return instructions.

Order Changes and Cancellations

If you need to request an order change or cancellation, please contact us as soon as possible.

We will attempt to assist when possible.

However, once an order has already entered fulfilment or has been shipped, we may no longer be able to change or cancel it.

In such cases, the customer may need to follow our return procedures after delivery.

Payment Questions

If you have questions regarding a payment, please provide your order number and a description of the issue.

For your security, never send full payment-card information through email.

Payments made through our website may be processed through Shopify or other authorized payment providers.

Business Inquiries

For legitimate business-related inquiries, please contact us at:

hello@ohyeagod.com

Please include sufficient information regarding the nature of your inquiry so that it can be reviewed appropriately.

Privacy Requests

If you have a question regarding your personal information or privacy rights, you may contact us at:

hello@ohyeagod.com

Please clearly state that your request relates to privacy or personal data.

Depending on the nature of the request and applicable law, we may need to verify your identity before completing certain privacy requests.

Customer Service Response

We aim to review and respond to legitimate customer inquiries within a reasonable period.

Response times may vary during weekends, public holidays, promotional periods, or periods of unusually high customer-service volume.

Sending repeated messages regarding the same request may not result in a faster response.

Important Information

For the fastest assistance, please ensure that the information you provide is accurate.

When contacting us about an order, always use the same email address that was used to place the order whenever possible.

Contact Details

OHYEAGOD
Website: www.ohyeagod.com
Email: hello@ohyeagod.com
Phone: +1 786-361-0128
Address: 2369 KING AVE, AUBURNDALE, FL 33823-4810, United States

We appreciate your interest in OHYEAGOD and look forward to assisting you