Privacy policy

This Privacy Policy describes how OHYEAGOD, operating through www.ohyeagod.com, collects, uses, discloses, and otherwise processes personal information when you visit our website, use our services, communicate with us, or make a purchase.

Shopify notes that merchants should disclose how they collect, use, share, sell, or otherwise process personal information as required by applicable privacy laws. Shopify also provides customer-privacy tools such as cookie banners and data-sharing opt-out settings, which should be configured consistently with the published privacy policy.

1. Contact Information

OHYEAGOD
Website: www.ohyeagod.com
Email: hello@ohyeagod.com
Phone: +1 786-361-0128
Business Address: 2369 KING AVE, AUBURNDALE, FL 33823-4810, United States

2. Personal Information We Collect

Depending on how you interact with our website, we may collect information including:

  • Name;
  • Billing address;
  • Shipping address;
  • Email address;
  • Telephone number;
  • Account information;
  • Order history;
  • Product preferences;
  • Payment-related information;
  • Device information;
  • IP address;
  • Browser type;
  • Operating system;
  • Website activity;
  • Shopping-cart activity;
  • Cookies and similar technology information;
  • Customer service communications; and
  • Information voluntarily submitted to us.

3. Payment Information

Payments may be processed by Shopify and/or third-party payment providers.

We generally do not directly store complete payment-card numbers.

Payment providers may collect and process payment information under their own terms and privacy policies.

4. How We Use Personal Information

We may use personal information to:

  • Process purchases;
  • Accept and verify payments;
  • Fulfil and ship orders;
  • Provide order updates;
  • Process returns and refunds;
  • Respond to customer service inquiries;
  • Maintain customer accounts;
  • Detect or prevent fraud;
  • Protect our website and customers;
  • Improve products and services;
  • Analyze website performance;
  • Personalize the shopping experience;
  • Maintain business records;
  • Comply with legal obligations;
  • Resolve disputes; and
  • Send marketing communications where permitted.

5. Shopify

Our store is hosted on the Shopify platform.

Shopify provides ecommerce infrastructure that enables us to operate our online store, process orders, support checkout, and provide related services.

Information may therefore be processed by Shopify in connection with providing these services.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies.

These technologies may be used to:

  • Keep the website functioning;
  • Maintain shopping-cart sessions;
  • Remember preferences;
  • Prevent fraud;
  • Measure website performance;
  • Conduct analytics;
  • Improve services; and
  • Provide advertising where permitted.

Where required by applicable law, consent will be requested before non-essential cookies are used.

7. Sharing Personal Information

We may share information with service providers where reasonably necessary to operate our business, including:

  • Shopify;
  • Payment processors;
  • Shipping and fulfilment providers;
  • Analytics providers;
  • IT and hosting providers;
  • Customer-support providers;
  • Marketing and advertising providers;
  • Fraud-prevention providers;
  • Professional advisers; and
  • Government or regulatory authorities where legally required.

We do not disclose personal information merely for unrelated purposes without an appropriate legal basis.

8. Advertising and Analytics

We may use advertising or analytics tools to understand website usage and measure marketing performance.

Depending on your jurisdiction, certain advertising activities may legally be considered targeted advertising, sharing, or a sale of personal information.

Where applicable, customers may have rights to opt out of these activities.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have rights including the right to:

  • Request access to personal information;
  • Request correction of inaccurate information;
  • Request deletion of certain information;
  • Obtain information regarding processing;
  • Request a portable copy of certain information;
  • Restrict or object to certain processing;
  • Withdraw consent where processing is based on consent; and
  • Opt out of certain targeted advertising, sharing, or sale activities where applicable.

These rights are not absolute and may be subject to legal exceptions.

10. Exercising Privacy Rights

To submit a privacy request, contact:

hello@ohyeagod.com

We may need to verify your identity before processing certain requests.

Authorized agents may submit requests where applicable law permits.

11. Marketing Communications

Where permitted, we may send promotional emails or other marketing messages.

You can unsubscribe from promotional email communications by using the unsubscribe mechanism contained in the message or by contacting us.

Transactional communications relating to orders, accounts, security, or customer service may still be sent.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining accounting and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information and applicable requirements.

13. Information Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

14. Children's Privacy

Our website is intended for general retail customers and is not directed toward children for the purpose of collecting personal information.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has submitted personal information improperly, contact us at hello@ohyeagod.com.

15. International Data Transfers

Because Shopify and other service providers may operate internationally, information may be processed in jurisdictions outside the place where you live.

Where required, appropriate safeguards are used for international transfers of personal information.

16. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of third parties.

Customers should review the privacy policies of third-party services before providing personal information to them.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically because of changes to our services, business practices, technology, or legal requirements.

The current version will be published on this page with the applicable update date.

18. Contact Us

Privacy questions and requests may be directed to:

OHYEAGOD
Email: hello@ohyeagod.com
Phone: +1 786-361-0128
Address: 2369 KING AVE, AUBURNDALE, FL 33823-4810, United States
Website: www.ohyeagod.com